Privacy Policy

Last Updated: January 2026

Welcome to EZPK (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Tracking Technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Managing your account and purchases.
  • Sending order confirmations and updates.
  • Improving our website, products, and services.
  • Preventing fraud and enhancing website security.
  • Complying with legal obligations.
  • Sending promotional communications where permitted by law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, remember preferences, and improve our services. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Payment processing providers.
  • Shipping and logistics partners.
  • Website hosting and technology service providers.
  • Legal authorities when required by law.
  • Professional advisers and business partners where necessary to operate our business.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

As we operate in multiple regions, including Bangladesh and the United Kingdom, your information may be processed or stored in countries outside your location. We take reasonable steps to ensure that your personal information remains protected in accordance with applicable laws.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal data.

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

EZPK
Email: Globalconnect@ezpk.org

United Kingdom Customer Care:
+44 7868 197520

Bangladesh WhatsApp Support:
+880 1346-063277

By using our website, you agree to the terms outlined in this Privacy Policy.