Terms & Conditions

Last Updated: January 2026

Welcome to EZPK (“Website,” “we,” “our,” or “us”). By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

EZPK is an online retailer offering beauty, personal care, and other consumer products through our website.

Contact Information:

  • Email: Globalconnect@ezpk.org
  • UK Customer Care: +44 7868 197520
  • Bangladesh WhatsApp: +880 1346-063277

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Services

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are provided for illustration purposes only. Actual products may vary slightly from the images displayed.

4. Pricing and Payment

All prices displayed on the website are subject to change without notice.

We reserve the right to modify, discontinue, or update products and pricing at any time.

Payment must be completed using approved payment methods available on the website. Orders may be canceled if payment authorization fails or if fraudulent activity is suspected.

5. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.
  • Cancel orders resulting from pricing or system errors.

6. Shipping and Delivery

Delivery times are estimates only and may vary due to factors beyond our control.

While we aim to dispatch orders promptly, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect delivery information may be the responsibility of the customer.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Returns Policy.

Certain products may not be eligible for return due to hygiene, health, safety, or legal reasons unless received damaged or defective.

Refunds, where approved, will be processed using the original payment method whenever possible.

8. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Providing accurate account information.
  • All activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to systems or data.
  • Distribute viruses, malware, or harmful code.
  • Copy, reproduce, or exploit website content without permission.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information.

10. Intellectual Property

All website content including text, graphics, logos, images, product descriptions, designs, and software is owned by or licensed to EZPK and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, EZPK shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of or inability to use the website.
  • Product use or misuse.
  • Website interruptions or technical issues.
  • Unauthorized access to your information.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

12. Disclaimer

The website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except where required by law.

We do not guarantee uninterrupted access to the website or that it will always be error-free.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon publication on this website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws of the jurisdictions in which EZPK operates. Any disputes arising from the use of this website shall be subject to the appropriate courts and legal authorities of the relevant jurisdiction.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

EZPK
Email: Globalconnect@ezpk.org

UK Customer Care:
+44 7868 197520

Bangladesh WhatsApp Support:
+880 1346-063277